FREQUENTLY ASKED QUESTIONS

Q: Where is YIACO Medical Center located?
A: YIACO Medical Center is located in the heart of Salmiya, on the Corner of Amman Street and Moughira Street. CLICK HERE for directions.

Q: What are the working hours of YIACO Medical Center?
A: YIACO Medical Center is open Saturday through Thursday from 7am to 12 midnights, and on Fridays from 2pm to 10pm.

Q: How can I book an appointment?
A: You can call us directly on 1882883 to book an appointment.

Q: How can I find credentials and background information of the physicians available at the center?
A: Our website provides clinical profiles of all our physicians. For additional information on any of our healthcare professionals, contact us directly at 1882883.

Q: Do you accept insurance companies?
A: Of course, holders of all insurance cards are welcome to visit us during our regular working hours.

Q: Are Afia card holders eligible for insurance coverage?
A: Our center and pharmacies are ready and completely capable of welcoming all Afia card holders for all their medical needs.

Q: What are the facilities available at the clinic?
A: All our departments are fully equipped with the latest technology. YIACO Medical Center is a multispecialty center and offers a complete range of medical and cosmetic specialties under one roof with highly experienced doctors, state of the art infrastructure, and high-tech diagnostic services.

Q: What types of payments are accepted?
A: Patients may deposit cash, debit or credit cards. We do not accept cheques or instalment plans.

Q: Do you have a vaccination program?
A: Yes, all types of vaccines are available, and all our doctors are licensed and certificated to deliver them.

Q: What are your working hours for the x-ray department?
A: The X-Ray department operates during the same hours of the center, from 8am to 12am.

Q: Is 4D ultrasounds available?
A: Yes! We give expecting parents the opportunity to meet their baby in amazing 4D technology.

Q: Can I see a doctor even without an appointment?
A: Yes, you are welcome anytime to visit us within our working hours.

Q: What information and documents are needed for patient registration and file opening?
A: Patients must bring copies of their civil ID, and for obstetric patients, a copy of the husband’s civil ID and marriage certificate must be available.

Q: Do you have a dental clinic?
A: Yes, we have a fully equipped Dental Department with highly experienced doctors.

Q: How often should I visit my dentist?
A: Ideally, one should visit their dentist every six months. This visit should include routine check-up of the entire oral cavity, an oral cancer screening, cleaning, and any necessary x-rays. Those who suffer from periodontal problems will need to visit their dentist more often.

Q: What are the results of bleaching your teeth in the long run?
A: Bleaching will last for a convenient time based on the Consideration of the postoperative instructions and mouth hygiene measures.

Q: Do all wisdom teeth need to be removed?
A: No, these teeth are only removed when they impose a problem. In the event that a wisdom tooth is developing sideways, it impinges on the tooth in front of it and may cause a form of infection or inflammation. In cases where there is difficulty in reaching the wisdom teeth during cleaning, it is recommended to remove them.

Q: How can I care for my child’s teeth?
A: Good oral care starts from the very beginning. Keep their oral cavity clean even before their teeth erupt by making sure to wipe the gums with a wet, clean cloth after feeding. Your infant should never sleep with a bottle filled with anything other than water as the sugar content in milk and juice increases susceptibility in early dentition. Introducing your child to the dentist at an early age creates a trusting and comfortable relationship that removes all anxiety and fear.

Q: Are dental implants safe?
A: When done by a trained dentist, implants are very safe and successful.

Q: How can I whiten my teeth? Is it safe?
A: Whitening toothpaste only removes very superficial staining. To whiten teeth, one should contact their dentist for either home or in office bleaching. No negative side effects have been noted when the process is done with proper care and instruction, but a regular, and temporary effect is tooth sensitivity that subsides as the bleaching ceases.

Q: What are the causes and manifestations of hyperacidity?
A: Hyperacidity is associated with the painful sensation due to the excessive secretion of gastric acid or decrease in a number of protective effects of gastric mucus secretion. If the disease is not treated, different complications may occur.

Q: What is the treatment of hyperacidity?
A: Accurate diagnosis by an endoscope, regular and strict taking of the prescribed medicine, and refraining from all foods and activities that cause discomfort in the abdomen.

Q: What are the symptoms of breast cancer?
A: The symptoms of breast cancer include, breast lump, skin or nipple retraction, bloody nipple discharges and thickening of the breast skin. The presence of enlarged axillary lymph nodes should be considered as well. Therefore, the presence of one of the previously mentioned symptoms requires the consultation of the physician or the health provider as early as possible. Furthermore, the early detection of breast diseases and particularly the malignant forms of the breast tumors requires screening mammography, clinical examination by the patient’s physician and breast self-examination which can be performed by women themselves immediately after cessation of their menstrual cycle. Also advised the women over 40 years to reduce their weight, exert exercises decrease the fat contents of their food intake, not to use hormonal replacement therapies without physician’s consultation, in order to have good physical health which will guard against depression and stress. This will, in turn, decrease the risk factors of having breast cancer.

Q: What are the investigations needed for infertile male?
A: Semen analysis, Scrotal ultrasound, Hormonal profile

Q: What are the working hours for the foot care department?
A: Our doctors are available Sun – Wed from 5pm-8pm.

Q: What is Achilles Tendinopathy?
A: Achilles Tendinopathy is a general term used to describe the combination of pain, swelling and decreased the performance of the Achilles tendon. The Achilles tendon is largest and strongest tendon in the body. It is also subjected to substantial force through regular walking, jogging, running and jumping. This makes this tendon susceptible to overuse injuries. The chance of developing Achilles tendinopathy is higher in athletes, those who train regularly or do a lot of exercises. It can be a particular problem for some runners.

Q: What is a bunion?
A: Hallux valgus (HV or Bunions) is a condition that is categorized by a lateral deviation of the hallux (your big toe). This condition affects the joint between your big toe and your foot, the first metatarsophalangeal joint. This joint is often associated with bunions: a bony prominence on the first metatarsal head.
While bunions have been often linked to women (who get more bunions than men) wearing poor-fitting high heels, family history is a larger contributing factor. Poor-fitting shoes may still exacerbate the problem, however, bunions are mainly caused by poor biomechanics.

Q: How does Diabetes affect my foot?
A: Diabetes will affect your foot in three ways. How you care for your diabetes and manage your sugars will impact how soon these changes occur and the severity of the impact.

• If your sugar levels are always high, you may notice changes as soon as 10 years from your diagnosis.
• If your sugar levels are kept under control, these changes will occur very slowly.

The Three Changes:
Diabetes makes your nerves in your feet fall asleep. Nerves supply the tiny muscles inside your feet.  When the nerves fall asleep, the foot muscles become weak.  The nerves become weak and do not work, which can make your feet numb and you will not be able to feel the bottom of your feet.  Your feet can change shape and develop curved or crooked toes, bony bumps, flatter feet or wider feet, and calluses. Nerves also supply the sweat glands to your feet. If the nerves fall asleep, your feet do not sweat and you get dry feet.
Blood flow to your feet decreases. Diabetes decreases the amount of blood that flows to your feet.  Blood brings food and oxygen to the feet.  It also brings medicines to your feet.  If you are taking medication for an infection, the full dose of the medicine may not reach your feet. If your blood flow is weakened, your skin can become thinner. This can cause you to get cuts or sores more readily. The decreased blood flow also slows down the healing process, which can cause long-term infections.
Infections are harder to cure.  Diabetes weakens your immune system and your ability to fight an infection. A small cut, scratch or sore on your foot may lead to an infection. Once you get an infection, it is harder to cure and may lead to an amputation.

Q: What are things I should or shouldn’t do if I have a Diabetic foot?
A: There are several things a person who suffers from diabetic foot should ensure they do or avoid completely.
watch your blood sugar!
eat nutritious foods!
inspect your feet daily!
participate in an exercise program!
communicate!

DON’T smoke!
DON’T sit or lay with crossed legs or ankles!
DON’T wear sandals with thongs!
DON’T use adhesive tape!
DON’T soak your feet!

Q: Why do corns keep =coming back? How can I avoid getting them completely?
A: corns are easy to take out – the reason they keep coming back is that the cause is still there and that cause is pressure. If the pressure is not removed, they will come back.

Q: I have pain in the middle of my foot on the outside. The pain usually is worse at night or after the weight is off my foot for long periods of time. I run a lot and the first doctor I saw said it was tendonitis and gave me a cortisone shot and Advil and said no running.
A: Depending on the type of pain that you are experiencing, it could be a whole host of things from strained soft tissue inflammation to nerve damage (Sural nerve and peripheral roots). X-rays to rule out bone involvement and joint erosion, to MRI to diagnose soft tissue damage would be the order of the day. I would also suggest an AFO, to stabilize the lateral foot and ankle and check your footwear for excessive lateral wear.�
Also, check for Leg length discrepancy.

Q: I am finding black areas under the nail on my big toe right foot and black areas under 3 small nails on the left foot what could be causing it?
A: This sounds like a fungus or non-dermatophyte mold. This requires a nail biopsy for culture. See your local Dermatologist then your Podiatrist. This will require an oral anti-fungal medication to resolve

Q: Who conducts the hair transplant procedure?
A: Our doctors are highly qualified and from Istanbul Hair Transplant Turkey. They are certified and licensed to perform the full procedure and follow ups.

Q: How long is the procedure and recovery period after the hair transplant?
A: The average procedure takes about 8 hours, and the overall healing period takes anywhere between 2-4 months.

Q: How old do I need to be to undergo a hair transplant surgery?
A: Any healthy adult between the ages of 18 years old till 65 years old, with no other underlying health issues.

Q: How do I set up a consultation?
A: Our doctors are available for free consultations on Saturdays through Thursday from 8 am to 10 pm to answer all your questions and concerns.

Q: Will every person who gets the procedure done have the same hairline?
A: No, we carefully tailor each person’s hairline based on their preference, and shape of their natural hairline.

Q; Are there any blood tests or other preparations needed before the procedure?
A: Yes, all testing should be done 24 hours prior to the procedure, the testing will be done in our fully equipped lab. The main issues we may worry about are uncontrolled diabetes, high blood pressure, and bleeding disorders (patients on blood thinners)

Q: How long after the procedure can I travel?
A: One week is needed for a rich follow-up with our specialists, though we recommend a minimum period of 3 days before traveling

Q; What are the benefits of doing PRP treatment along with the Hair transplant?
A: Our blood plasma (PRP) contains active growth factors which can promote hair growth. This procedure directly complements the hair transplant operation.

Q: I have already had a hair transplant will I be able to add more density to my hair?
A: Everything is possible after a proper consultation with our specialists.

Q: What are the different types of diabetes?
A: The two types of diabetes, insulin-dependent (type 1) and noninsulin-dependent (type 2), are different disorders. While the causes, short-term effects, and treatments for the two types differ, both can cause the same long-term health problems. Both types also affect the body’s ability to use digested food for energy. Diabetes doesn’t interfere with digestion, but it does prevent the body from using an important product of digestion, glucose (commonly known as sugar), for energy.

Q: What are the symptoms of diabetes?
A: The symptoms of diabetes may begin gradually and can be hard to identify at first. They may include fatigue, a sick feeling, frequent urination, especially at night, and excessive thirst. When there is extra sugar in blood, one way the body gets rid of it is through frequent urination. This loss of fluids causes extreme thirst. Other symptoms may include sudden weight loss, blurred vision, and slow healing of skin, gum, and urinary tract infections. Women may notice genital itching.

Q: What causes diabetes?
A: Health care providers do not yet know what causes diabetes. The following factors may increase your chance of getting diabetes:

• Family history of diabetes
• Race or ethnic background
• Being overweight
• Age (Chances increase with age)
• Taking certain medicines
• Being pregnant*

*Pregnancy puts extra stress on a woman’s body that causes some women to develop diabetes. Blood sugar levels often return to normal after childbirth. Yet, women who get diabetes during pregnancy have an increased chance of developing diabetes later in life

Q: How do I manage my diabetes?
A: Diabetes is managed through proper diet, exercise and, if needed, medication. People with diabetes must use home and office tests to monitor the levels of sugar, cholesterol, and triglycerides (a type of fat) in their blood. Steps are then taken to keep the levels of these substances as normal as possible.

• Type 1 diabetes is controlled with:
• Insulin shots
• Meal planning
• Exercise
• Type 2 diabetes is controlled with:
• Diet and exercise
• Medicine taken by the mouth
• Insulin shots (less common)

Q: How can I know if I have diabetes?
A: Your health care provider can perform blood and urine tests to see if you have diabetes. Normal blood sugar is between 70 mg/dl and 100 mg/dl. The standard diagnosis of diabetes is made when two blood tests show that your fasting blood sugar level (blood sugar before you have eaten anything) is 126 mg/dl or greater.

Q: Can diabetes be reversible? Is there a cure?
A: No. A cure for diabetes has not yet been found. However, diabetes can be treated and controlled. Most people with diabetes manage their disease and lead normal lives. Without proper care, diabetes can lead to:

• Heart disease
• Kidney disease
• High blood pressure
• Low blood pressure
• Eye damage and blindness
• Gum disease
• Serious infections in feet, sometimes requiring amputation
• Damage to nerves, resulting in pain or loss of sensation

Q: What sections does the laboratory have?
A: The laboratory has Clinical chemistry, Hematology, Serology, Microbiology and Hormone Assays sections

Q: What type of tests can be carried out in the lab at YMC?
A: The Laboratory at the Clinic is equipped to handle investigations in the area of:

• Biochemistry
• Hematology
• Clinical Pathology
• Microbiology
• Laboratory Services:
• Well-Equipped departments of Clinical Chemistry, Hematology, Serology, Microbiology and Hormonal assays
• Latest equipment like fully automatic clinical chemistry analyzer, hormone analyzers and blood cell counters.
• Electronic data transfer process for faster reporting
• Quality Control for the reliability
• Highly trained laboratory personnel

Q: What is the average time needed for the results of blood tests?
A: Since we have all types of lab investigations, an averaged period from 1 day to 10 working days are required for lab results to be available, depending on the kind of tests required.

Q: Will my results be available online?
A: This service will be made available soon.

Q: Does your medical center conduct blood compatibility tests for me and my partner?
A: Yes, we do welcome partners for blood compatibility tests.

Q: Do I need an appointment if I want to get a certain test done?
A: You don’t need to book an appoint to get a lab test done, appointments are only needed for the radiology ultrasounds.

Q: How long do I need to be fasting before a blood test?
A: Most blood tests require patients to be fasting from 8 to 12 hours, based on the recommendation of the concerned doctor.

Q: Does insurance cover my lab test?
A: Yes, we do, based on the policy of each insurance card.

Q: Do I need to make an appointment to see a pediatrician?
A: Appointments are not required for the pediatric department. Walk-in patients are welcome anytime during the working hours of YMC

Q: At what age does your center start administering vaccines?
A: Our doctors, specialists will advise for the eligibility and the age for each vaccination.

Q: What should I use to clean my child’s teeth?
A: A toothbrush will remove plaque bacteria that can lead to decay. Any soft-bristled toothbrush with a small head, preferably one designed specifically for infants, should be used at least once a day at bedtime.

Q: How can I prevent dental decay caused my nursing?
A: Avoid nursing children to sleep or putting anything other than water in their bedtime bottle. Also, learn the proper way to brush and floss your child’s teeth. Take your child to a pediatric dentist regularly to have his/her teeth and gums checked. The first dental visit should be scheduled by your child’s first birthday.�

Q: Are x-rays safe for children?
A: X-rays are completely safe for children. Our radiologists are certified and completely capable of performing procedures.

Q: Can I meet a pediatrician before my baby is born?
A: Yes, we welcome parents-to-be to visit our office for a prenatal consultation.  It is a great way to get acquainted with our practice. At the prenatal consultation visit, we discuss your pregnancy as it pertains to the baby’s health and answers any questions you might have about your newborn.  Many parents find it helpful to discuss infant feeding (breast, bottle or both), umbilical cord care, circumcision, stooling and voiding habit, signs of illness, jaundice, newborn sleep habits, colic, and car seat safety.  The prenatal visit is an unhurried face-to-face consultation designed to help you and your baby get off to a great start.

Q: How often should I bring my child to the pediatrician?
A: Your child should not only see the pediatrician for an illness. It is also important to schedule well-child-care exams regularly, beginning in infancy. Also called well-child visits or checkups, these routine examinations provide the best opportunity for Dr. Avery to observe the progress of your child’s physical and emotional growth and development.  Well-child visits are a good time for parents to raise questions and concerns about a child’s development, behavior, nutrition, safety and overall well-being.

The American Academy of Pediatrics recommends this schedule for routine well-care visits:

• 3 to 5 days
• 1 month
• 2 months
• 4 months
• 6 months
• 9 months
• 12 months
• 15 months
• 18 months
• 24 months
• 30 months
• 3 years
• 4 years

And once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment

Q: What tests does the radiology clinic at YIACO Medical Center provide?
A: The radiology clinic in YIACO consists of X-ray, Ultrasound, Mammography, CT Scan

Q: What tests does the radiology clinic at YIACO Medical Center provide?
A: The radiology clinic in YIACO consists of X-ray, Ultrasound, Mammography, CT Scan

Q: What different diagnosis and treatments will I be able to test for at the radiology clinic?
A:

• X-ray Unit-Radiographs of all bones and joints.
• CT Scan for Brain, Para nasal sinus, Neck, Chest, Abdomen and spinal Ct.
• Mammography and Sonomamamography
• Ultrasound Abdomen, Pelvis, Thyroid, Scrotum and Neck.
• Brain Ultrasound for the neonates
• Doppler Services-Color Doppler Ultrasound for Veins and Arteries
• Hip Ultrasound for Congenital dislocation of hip.
• Dental Radiology unit for Dental X-Ray and Panoramic X-Rays